Your personal data matters. This Privacy Policy explains what information okbey collects from members in the Philippines, how it is used, who it may be shared with, and what rights you have over your own data. Please read it carefully before registering or using any part of the platform.
Effective date: 1 January 2025 · Last updated: 1 January 2025
okbey is an online sports betting and casino-style entertainment platform operating for members based in the Philippines. When you register an account, deposit funds, place bets, or contact support, you are providing personal information to okbey as the data controller responsible for that information. We take this responsibility seriously and are committed to handling your data in a transparent, lawful, and secure manner consistent with applicable Philippine data privacy standards. If you have any questions about this policy or how your data is used, you can reach our support team at [email protected]. This Privacy Policy applies to all services available through the okbey platform, including mobile access.
When you register and use okbey, we collect several categories of personal information. Registration data includes your full name, date of birth, email address, mobile number, and your chosen username and password. Identity verification data — required to comply with anti-money laundering regulations — may include a government-issued ID, proof of address, and a selfie or liveness check. Financial data includes your deposit and withdrawal history, preferred payment methods, and transaction records linked to your account. We also collect device and usage data such as your IP address, browser type, operating system, pages visited, and session timestamps, which help us maintain platform security and improve your experience. Behavioural data related to your betting activity, including wager history and game preferences, is retained as part of your account record.
The personal information we collect is used to operate and maintain your okbey account, including processing deposits, withdrawals, and bonus claims. We use identity and financial data to comply with our legal obligations under Philippine anti-money laundering and responsible gaming regulations — this is not optional and is required to keep the platform licensed and compliant. Behavioural and usage data helps us personalise your experience, detect suspicious activity, and improve platform performance over time. We may use your email address or mobile number to send you account notifications, security alerts, and where you have opted in, promotional updates about relevant offers and features. okbey does not sell your personal data to third parties, and we do not use your information for unrelated commercial purposes outside the platform.
okbey uses cookies and similar technologies to keep you logged in, remember your preferences, and maintain session security across your browsing session. Essential cookies are always active because they are necessary for the platform to function correctly — disabling them will prevent you from logging in or placing bets. We also use analytical cookies to understand aggregate usage patterns and identify areas for platform improvement; these do not identify you personally. okbey does not use third-party advertising cookies or cross-site tracking technologies that share your browsing data with advertisers. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.
okbey shares personal data only with trusted service providers who are necessary for the platform to operate — these include payment processors, identity verification providers, fraud detection services, and technical infrastructure partners. All third-party providers are required to handle your data securely and only for the specific purpose for which it was shared. We do not share your data with unrelated commercial partners, data brokers, or advertising networks. In certain circumstances we may be required to disclose information to regulatory authorities, law enforcement agencies, or courts under applicable Philippine law — in such cases we will comply with the legal obligation and, where permitted, notify you of the disclosure. No international transfer of your personal data takes place without appropriate safeguards being in place.
We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, in line with our legal obligations under Philippine anti-money laundering regulations. Betting history, transaction records, and identity verification documents are kept for the full retention period to allow regulatory audits and dispute resolution. After the mandatory retention period has elapsed, data is securely deleted or irreversibly anonymised. If you request account closure, your account will be deactivated but underlying records will be retained for the legally required period before deletion. You may contact [email protected] to ask about the specific retention period applicable to any category of your data.
As a member based in the Philippines, you have rights over your personal data under applicable data privacy legislation. You have the right to request access to a copy of the personal information okbey holds about you, and to request correction of any inaccurate or outdated details. You may request deletion of your data in circumstances where we no longer have a legal basis for retaining it, though mandatory retention obligations may limit the scope of any deletion request. You also have the right to object to certain types of processing and to withdraw consent where consent is the legal basis for processing. To exercise any of these rights, please contact us at [email protected] with your registered email address and a description of your request — we will respond within a reasonable timeframe.
okbey implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, or misuse. All data transmitted between your device and the platform is protected by SSL/TLS encryption. Access to personal data within the organisation is restricted to staff who need it to perform their role, and all access is logged and monitored. Payment information is handled through PCI-DSS compliant payment processors and is never stored in plain text on our servers. While no online platform can guarantee absolute security, we continuously review and update our security practices to address evolving risks and maintain the trust of our members across the Philippines.
okbey may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered members by email. Continued use of the platform after an update constitutes acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your data is protected. For any privacy-related questions, you can always reach us at [email protected].
The key points from our Privacy Policy, summarised for quick reference.
We collect registration details, identity verification documents, payment records, and usage data. All collection is limited to what is necessary to operate your account and meet our legal obligations in the Philippines.
SSL encryption, restricted internal access, and PCI-DSS compliant payment handling protect your data at every step. Security measures are reviewed continuously to stay ahead of threats.
You can access, correct, or request deletion of your data at any time by contacting [email protected]. We respond to all data rights requests within a reasonable timeframe.
Your data is shared only with service providers essential to running the platform — payment processors, verification partners, and infrastructure providers. We never sell your data to advertisers or data brokers.
Account and transaction records are retained for a minimum of five years after account closure to meet Philippine regulatory requirements, then securely deleted or anonymised.
We use essential cookies to keep the platform working and analytical cookies to improve it. No cross-site advertising trackers. Manage preferences through your browser settings at any time.
If you have questions about how okbey handles your personal information, the FAQ page has clear answers to the most common data and account queries from Philippine members. You can also register a new account or log in to manage your existing privacy preferences.