At okbey, we believe entertainment should always stay fun. This page explains the tools, guidelines, and support resources available to every Philippine member who wants to keep their gaming experience healthy and in control.
Every member in the Philippines deserves a gaming experience that stays enjoyable. Here is what okbey puts in place to make that possible.
You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is active, it takes effect immediately and cannot be raised until the cooling period has passed. This gives you a straightforward way to keep spending within a budget you are comfortable with.
Losing track of time is easy when you are enjoying a game. Session reminders let you set a play-time alert so you receive a notification after your chosen duration. Taking regular breaks helps you stay in control and keeps gaming a leisure activity rather than a habit that takes over your day.
If you feel you need a longer break, self-exclusion lets you suspend your account for a set period — from a few weeks up to a permanent closure. During exclusion, you will not be able to log in or receive promotional communications. Contact our support team at [email protected] to activate this option at any time.
A cool-off period is a short voluntary pause — typically 24 hours to 30 days — that temporarily locks your account without full self-exclusion. It is ideal when you notice your play becoming more frequent than usual and want to step back briefly before returning. You can request a cool-off through account settings or by contacting support.
Reality check alerts pop up during an active session to show how long you have been playing and how your balance has moved during that time. These brief, non-intrusive reminders give you a clear picture of your activity without interrupting the experience — just enough information to make an informed choice about whether to continue.
Our support team is reachable around the clock via [email protected]. Whether you want to activate a limit, request exclusion, or simply talk through a concern, a real person is available to help. We take every responsible gaming query seriously and respond promptly so you are never left without guidance.
Gambling becomes a problem when it stops being fun and starts affecting other areas of life. The signs below are worth knowing — for yourself or for someone you care about.
If any of these signs feel familiar, please reach out. Recognising the pattern is the first step, and help is available — from our support team and from dedicated Philippine counselling services.
Small habits make a big difference. These practical guidelines help keep gaming firmly in the entertainment category.
okbey strictly prohibits anyone under 21 years of age from registering or using the platform. Age verification is required during registration, and accounts found to belong to minors are permanently closed immediately. If you share a device with younger family members, we strongly recommend activating parental control software to prevent access to gambling-related websites. Any person who suspects that a minor has created an account on the platform should contact us immediately at [email protected] so we can investigate and act promptly. Keeping our platform safe for adults only is a responsibility we take seriously across all Philippine member accounts.
Our support team is here for every Philippine member. If you have questions about setting limits, taking a break, or anything else on this page, the FAQ covers the most common queries — or reach us directly at [email protected].